I adore this product but I am so upset as I haven't even opened my new bottle and I lost roughly 80% of the product. The lid that screws on at the top was somehow loose and I found most of my product had soaked into the couch. I'm so upset as I purchased the cleanser, toner and moisturiser as a set, and now I'm missing this step. However, the toner is beautiful. Just make sure all the lids are on tight. 🙂 I wouldn't want it to happen to others. xx