Privacy Policy

Last updated: May 2018

By using lindenleaves.com and our associated services you consent to this privacy policy. We collect and use personal information to improve your experience, fulfil orders, and communicate news, offers, and service updates. This policy outlines what we collect, how we use and protect it, and your choices.

Information we collect

We collect information when you register on our site, subscribe to our newsletter, submit surveys, or work with us as a partner. You may also visit anonymously.

Depending on the interaction you may provide your name, email, mailing address, phone number, date of birth, gender, preferences, location, or payment details.

How we use your information

Personalise your experience and respond to your needs.
Improve our website and services.
Enhance customer service.
Administer contests, promotions, surveys, or site features.
Process transactions and deliver requested products/services.
Send periodic emails about orders, company news, or related products (with unsubscribe links).

Protecting your information

We use SSL encryption and secure servers for sensitive data. Payment details are passed directly to our payment provider and not stored on our servers. Recurring payments are handled by our billing provider via a secure platform.

Cookies & Google Analytics

We use cookies to remember preferences, store cart items, and understand site usage. Third-party service providers may help analyse traffic but cannot use data for other purposes.

We use Google Analytics to evaluate site usage. Data (including IP addresses) may be processed by Google in the United States under Google’s privacy policies. You can disable cookies in your browser, though some features may not function fully.

Information disclosure

We do not sell or trade personally identifiable information. Trusted third parties assisting with website operations or customer service may access your data under confidentiality agreements. We may release information to comply with law or protect rights, property, or safety. Non-personal visitor data may be used for marketing or advertising.

Third-party links

We may include third-party products or services on our site. These sites have separate privacy policies, and we have no responsibility or liability for their content or activities. We welcome feedback about linked sites.

Online policy only

This privacy policy applies only to information collected through our website and not to information collected offline.

Related terms

Please also review our Terms & Conditions for information about site usage, disclaimers, and liability limitations.

By using our site you consent to this policy. You can update your personal information anytime via your account. If you believe your privacy has been breached or have questions, contact us so we can resolve the issue.

Changes to this policy

If we update the privacy policy, we will post those changes on this page.

Contacting us

If you have questions about this policy, get in touch.