Delivery

Online orders are delivered via our courier service partners.
Please note we are not able to deliver to P.O. Box addresses at this time.

You will receive a confirmation email once your order has been received.
Once your order has been accepted it will be processed as soon as possible, usually the same or next business day.
We offer a 2-3 day delivery service within New Zealand and courier service to international locations.
Your delivery time may vary depending on your location.

Separate rates and conditions apply for International, New Zealand residential and rural deliveries.

Gift deliveries

If you would like us to gift wrap your selection, please select this option on the shopping basket checkout page. We also offer a hand written card service for gifts.

To include a gift card with your parcel, select the gift wrap option and send us your message for the card along with your order confirmation number.

Did you know you can send your gift directly to the recipient’s address?

You will be asked for your billing address (for invoicing purposes) and a delivery address where you would like the parcel sent. This means you can have us wrap, pack and send your gift directly.

If you have any questions about your order please contact us.