Yes. All of our products are packaged in recyclable materials and printed with natural plant-based inks. We also try to source our ingredients locally wherever possible.

We only use natural, plastic microbead free exfoliating agents.

No. None of our products contain parabens.

No. None of our products contain petroleum oil.

Our body oils and bath salts do not contain any preservatives. However, preservatives prevent microbial contamination and ensure product safety, and so are required for some of our products. We only use preservatives that are universally recognised and approved by the FDA. Over the last decade there has been much research and development with preservatives, and so we are constantly updating as knowledge and the range of choice increases.

Most of our products do not contain colourants. Only our Aromatherapy Lotions, Aromatherapy Gels, and Bath Time Soaps are coloured with minute amounts of FDA approved colourants.

No. We do not use any mineral oils.

No. We do not use genetically modified ingredients.

Environmental and lifestyle factors such as poor diet, smoking, stress, and air pollution can contribute to premature ageing. Following a regular skincare regime customised to suit your individual skin type and needs can lessen the impact of ageing, and reduce the appearance of wrinkles and fine lines, to reveal firmer, brighter, and healthier skin.

Our Natural Skincare Range is 100% NATRUE certified. This certification guarantees that all ingredients are natural, contain no synthetic fragrances and colours, no petroleum derived products, no silicon oils or derivatives, no genetically modified ingredients, no irradiation of end product and botanical ingredients, and that products are not tested on animals. Find out more here.

Yes. All of our oils are cold pressed and unrefined, to ensure that they maintain all of their goodness. The oils we use are Sweet Almond, Apricot Kernel, Avocado, Rosehip, Chia, Amaranth, Evening Primrose, Meadowfoam and Grapeseed.

Yes. It is a myth that you cannot use an oil product on acne prone or oily skin. Often people use harsh cleansers to remove the oil, but in fact this often makes the skin produce even more oil, and as the cycle continues, the condition gets worse. Your skin needs to be rebalanced, and I suggest gentle regular cleansing, and our Essential Facial Moisturiser with several drops of Miraculous Facial Oil blended into it twice a week to start with. This may be increased as the skin rebalances. It is more complex than just skincare. Reassess your diet, exercise, and stress levels – as these can be trigger points for acne.

No. Our products do not contain Sodium Lauryl Sulphate.

Yes. Our rosehip oil, avocado oil, evening primrose oil and white tea extract are all certified organic.

In eastern cultures it is thought that gold has many purifying properties. In Chinese medicine, the best acupuncture needles are gold tipped, in the belief that it helps to purify the blood, and in Japanese culture, gold flakes are sprinkled on food for this same reason.

Yes. Our products are very gentle on the skin, and can be used during pregnancy and breastfeeding. Many of our customers find that our body oils help prevent stretch marks when used throughout pregnancy.

Many of our customers with rosacea have said that our Porcelain Brightening Serum has helped to lessen their redness, and even out skin tone. As a general rule water based products are preferable to oil based, but like eczema, every case is different.

Our products are suitable for most people with sensitive skin. We recommend our Natural Skincare and Herbalist ranges, as they do not contain any synthetic fragrances. However, everyone with eczema has a different set of triggers, so we recommend you trial a little of the product first.

Yes. Our Miraculous Facial Oil can be used in place of a daily moisturiser as it is absorbed quickly and does not leave a sticky or oily residue.

Yes. Our herbalist range is suitable for all hair types.

No. I believe the primary function of a moisturiser is to do just that – moisturise. Adding a sunscreen to a moisturiser affects its functionality by blocking the absorption of beneficial ingredients into the skin. In order to maximise the skins benefit from a moisturiser, only apply sunscreen 10 minutes after moisturising.

Yes, all our products are 100% vegan.

Only our bar soaps contain palm oil. Sourced from suppliers who practice sustainable harvesting.

No. None of our products contain lanolin, as many people appear to build up an allergy to it.

Yes. Our products are very gentle on the skin. We recommend using our Absolute Dreams Body Oil for a soothing and calming massage after a warm bath right before bedtime.

We moved to glass for sustainability reasons, but agree the little bit remaining in the bottom can be frustrating! If it’s any consolation, our lab team always overfill the contents in each bottle by around 5ml so as a customer you are actually receiving more than the stated quantity. If, like us, you don’t like to see it go to waste, try shaking the contents towards the side the dip tube finishes at and pump again. You may need to do this several times until it’s (mostly) all used up.

To ensure your fragrance diffuser arrives fresh and ready to use, the plug on Linden Leaves diffuser bottles is securely tightened to prevent leakage and evaporation. Removing it for the first time might be a little tricky, but it’s easier using one of these two recommended methods:

Safe and simple methods for Fragrance Diffuser plug removal:

1. Internal Leverage Method
   • Place a pen or the handle of a spoon into the hollow part of the plug at a 45-degree angle.
   • Push down and use a scooping movement to lever the plug upwards until it loosens and pops out.
2. Outside Leverage Method
   • Using the edge of a spoon (safer than a knife), place it under the rim of the plug.
   • Move around the edge carefully levering it upwards just enough to grasp the edges with your fingers.
   • Pull the plug out gently.

Next Steps

1. Once the plug is removed, screw the collar securely back onto the bottle.
2. Insert the reeds into the bottle to begin the fragrance diffusion.

Enjoy your beautifully scented space with your Linden Leaves diffuser! 🌿

Tip: Always handle the diffuser on a flat, stable surface to avoid spills. If you need further assistance, feel free to contact our team.